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 ieSupportManager 1.63 352 Views
Staff Rating: 
NOT RATED
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Price: $630
Expires: 0 Uses
SCREENSHOT

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GENERAL INFO
License: Demo
File Size: 15769 KB
Homepage: Click Here
STATUS
Added: 12-12-2006
Modified:05-28-2007
Downloads: 5
Rating: Not Rated
Votes: 0 Rate Now
Reviews: 0
 
Publishers Description:
ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any organisations specific helpdesk requirements.

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Related Tags:
helpdesk help-desk help desk support web knowledgebase knowledge software free download evaluation IT solutions technical support customer support multi-lingual multilingual MAPI spanish clipper powerbuilder CRM Ireland Dublin

Category Placement:
Home > Business > Support Systems

Other products by this publisher.
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System Information:
Install Support: Install and Uninstall
OS Support: WinNT 4.x,Windows2000,WinXP
Requirements: IBM compatible PC, 128MB Ram, 32MB Hard Disk space

Release Information:
Release Date: 03/27/2007
Release Status: Minor Update
Release Notes: ?
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